it is actually pitiful to get to report that my many e-mails to Shopper Relations haven't been answered as of thus far Oct 29, a complete insufficient the most elementary courtesy toward an eighty four decades old Initially-Course passenger and Repeated Flier….
reserving reference MKFCFC I am addressing this letter to you to specific my dissatisfaction regarding your services regarding the flights referred to previously mentioned.
I am astonished at The shortage of client service at American Airways. I used to be a flight attendant for 30 many years and took wonderful pleasure within the teaching I acquired from American. With a latest vacation I watched a passenger and agent argue about which a person was ruder. There's no evident enforcement of grooming principles any place in the organization.
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I been given the underneath reaction from American Airlines soon after I refused their give of a $twenty five.00 journey voucher for horrendous service. My opinions ended up posted on This web site Nonetheless they have been removed. Their inadequate service Value me time and money, which I can't get back and they Imagine $twenty five.
I tried contacting AA for restitution and gained a “kind letter” apologizing for my working experience.
Hello, I needed to adjust this reservation, I booked this flight, I purchased insurance, I’m needing to go go to my mother who's got terminal brain most cancers, I’ve been traveling American The complete time to get to see her. I are actually having insurance every time, which time, My husband is snowed in and can’t appear house in time and energy to glance right after my Young ones so I can go away. I have been to the cellphone now for more than 1 hour attempting to adjust or get a little something heading with my flight with absolutely no achievement along with the vacation insurance coverage you provide and market as will not include this kind of excursion visit the site adjust unexpected emergency (!
Superior Early morning, I was thinking what are the requirements required any time a customer travels having a minimal. Thanks for just about any details regarding this make a difference.
A business affiliate and I traveled again from Punta Cana, DR on flight 1629 from a company vacation final Friday (2/five/16) after which you can on to Dallas by using flight 207. As soon as arriving back again into Dallas and retrieving our baggage, we discovered a solid odor to the suitcases then to the contents inside, the offensive “musty” scent permeated everything and on some merchandise it’s Uncertain the smell may be taken off.
I've bundled an report that outlines your company as currently being the worst airline in the business which is not anything to be happy with. Based on my practical experience I will say that I am under no circumstances about to fly with your company all over again, and neither will any individual I understand. I've previously publically introduced my frustrations using your airline on the many social networking web-sites.
We are so extraordinary upset with this type of mis-remedy and bad administration by American Airways and will never fly you all over again.
I am sad to mention I am disappointed in American Airline’s dealing with of the make any difference. We in no way received our luggage until late during the working day on March thirteenth. To include insult to personal injury we were being charged $25 for every bag by American Airlines for our return flight residence Though we didn’t pay out to check our luggage on the way in which on the Virgin Islands.
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I not simply needed to waste $fifty in baggage costs, but I seasoned horrible landing by your pilots, really crowded and compact planes, impolite flight attendants, and entire imbeciles that dealt with my luggage given that they Plainly had been illiterate and could not browse “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.”